{"id":11237,"date":"2022-09-08T15:34:43","date_gmt":"2022-09-08T13:34:43","guid":{"rendered":"https:\/\/denatuurlijkekapper.nl\/?page_id=11237"},"modified":"2026-03-09T09:16:19","modified_gmt":"2026-03-09T08:16:19","slug":"warranty-and-complaints","status":"publish","type":"page","link":"https:\/\/www.denatuurlijkekappershop.nl\/en\/garantie-en-klachten\/","title":{"rendered":"Warranty and complaints"},"content":{"rendered":"<p><strong>Warranty<\/strong><br \/>\nWe care about our products and logically do our best to deliver them to you in top condition. Nevertheless, it sometimes happens that an order breaks down during transport or that something else happens that gives you a warranty claim. Legally, you are obliged to report the defect to us within two months of discovering it. If the defect falls within the guarantee, we will take care of repair or replacement free of charge.<\/p>\n<p><strong>Complaints<\/strong><br \/>\nIt can always happen that something does not go quite as planned. We recommend that you first report complaints to us by emailing to\u00a0<a href=\"mailto:info@denatuurlijkekapper.nl\">info@denatuurlijkekapper.nl<\/a>. If this does not lead to a solution, it is possible to submit your dispute for mediation through WebwinkelKeur via <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Garantie Wij geven om onze producten en doen logischerwijze ons best om deze in topconditie aan u te leveren. Toch komt het wel eens voor dat er een bestelling kapot gaat tijdens transport of dat er iets anders gebeurt waardoor u aanspraak kunt maken op garantie. Wettelijk gezien bent u verplicht om binnen twee maanden [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11237","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.denatuurlijkekappershop.nl\/en\/wp-json\/wp\/v2\/pages\/11237","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.denatuurlijkekappershop.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.denatuurlijkekappershop.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.denatuurlijkekappershop.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.denatuurlijkekappershop.nl\/en\/wp-json\/wp\/v2\/comments?post=11237"}],"version-history":[{"count":2,"href":"https:\/\/www.denatuurlijkekappershop.nl\/en\/wp-json\/wp\/v2\/pages\/11237\/revisions"}],"predecessor-version":[{"id":15649,"href":"https:\/\/www.denatuurlijkekappershop.nl\/en\/wp-json\/wp\/v2\/pages\/11237\/revisions\/15649"}],"wp:attachment":[{"href":"https:\/\/www.denatuurlijkekappershop.nl\/en\/wp-json\/wp\/v2\/media?parent=11237"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}